If you're not satisfied with any Altor Locks product, we want to make it right!

**DISCLAIMER: This policy applies only to products purchased at altorlocks.com**

Products purchased on our website can be returned within 30 days of delivery for a full refund of the product cost. We cannot refund shipping charges that were paid, but in most cases we'll cover the return shipping within the continental USA.

Once we receive the returned items, we will process the refund to your credit or debit card.

Before you send any return item, please email info@altorlocks.com to confirm eligibility for a return merchandise authorization (RMA) label.