Excellent service. Answered all my questions. Made sure I had received the keys.

Have had this lock for nearly 8 years. It’s amazing. Just order a new one for my wife’s new bike. It’s the lightest and most secure lock on the market. I had the previous iteration and accidentally forgot my bike on the street in San Francisco overnight. The next day the bike was still locked. The locked was clearly tried to be Brocken and grinded but they abandoned their effort.

I feel very secure with these locks, and I find them to be super portable, easy to use, and flexible with locking to the variety of stationary objects one seeks out in an urban setting. I like them so much that I bought 4, all identically keyed, to use with my various bikes. No more carrying around a potpourri of different keys.