FREQUENTLY ASKED QUESTIONS

The most secure trailer locks are those designed to resist modern power-tool attacks, especially cordless angle grinders.

Key security factors include:

• Hardened steel construction
• Enclosed designs that limit tool access
• High-security disc detainer lock core
• Precision fit that reduces pry points

The ICON® Collection is engineered specifically around these principles, rather than relying on universal-fit designs.

No lock is impossible to cut, but The ICON's patented design significantly increase the time, noise, and effort required.

The ICON is designed with:

• Thick, harden cast steel
• Patented attack-resistant geometry
• Limited grinder access

The engineering designs that make The ICON more resistant than basic traditional coupler locks.

Altor’s patented design focuses on delaying power-tool attacks long enough to increase theft deterrence.

Universal and basic trailer coupler locks are convenient and affordable, but they often sacrifice security because they must fit many coupler styles.

Fit-specific locks:

• Reduce movement and leverage
• Eliminate exposed attack points
• Provide tighter security around the coupler

This is why premium security-focused locks are usually engineered for specific coupler types. However, material makeup and construction is also a factor in the security level of coupler locks.

Watch how The ICON compares to other conventional coupler locks.

A coupler lock is the foundation of trailer security, but best practices may include layered protection such as:

• Wheel locks
• Hitch removal
• Visible security deterrents
• Secure storage placement

The goal is to increase the time, effort, and visibility required for theft deterrence.

Engineering-focused security designs prioritize:

• Material science (hardened steel vs stamped/sheet metal)
• Attack-path analysis
• Lock placement geometry
• Lock type (disc detainer vs tubular lock aka vending machine lock type vs pin and tumbler lock)
• Real-world theft methods

Trailer locks generally fall into three categories:

• Basic universal locks — inexpensive, adjustable designs made for broad compatibility (often under $50)
• Mid-tier heavy-duty locks — thicker materials, better weather resistance, but still designed for broad fit. (widest range of price points from $60 to $300
• High-security engineered locks — purpose-built designs focused on attack resistance rather than convenience.

The ICON falls into the third category, emphasizing engineered resistance to modern power-tool attacks rather than universal fit.

Watch how The ICON compares to other common conventional locks.

Universal locks are designed to fit many coupler shapes and sizes. That flexibility often means:

• More exposed attack points
• Looser tolerances
• Thin or adjustable components and/or made with less expensive materials

This design prioritizes compatibility over security. Many entry-level universal locks retail between ~$20–$35.

Watch how The ICON compares to other common conventional locks.

Price alone doesn’t guarantee security, but higher-end locks often include:

• Hardened steel or specialty alloys
• Enclosed designs reducing grinder access
• High-security lock cores
• Fit-specific construction

For example, premium locks in the market can range from~$250 to $600 depending on materials and construction.

The ICON offers these premium components and specifically addresses the use of portable power tools by thieves today.

Watch how The ICON compares to common conventional locks.

No.

Many locks on the market — even heavy-looking ones — can be removed quickly with cordless grinders according to industry discussions and user experiences.

Altor’s design philosophy specifically addresses this threat by increasing attack time, noise, and effort.

This depends on what you’re protecting.

Typical scenarios where owners choose premium security include:

• RV or Airstream-style travel trailers
• Contractor equipment trailers
• Race car or motorsports haulers
• Boats or jet ski trailers stored remotely

When trailers represent large investments, owners often prioritize engineered security over budget options.se this text to answer questions in as much detail as possible for your customers.

Across reviews, YouTube comparisons, and community discussions, buyers evaluate:

• Resistance to power tools
• Fit and compatibility
• Lock core quality
• Ease of daily use
• Weather durability

Community discussions frequently recommend researching test videos and real-world attack demonstrations before purchasing.

Lower-cost trailer locks often rely on:

• Thin stamped steel
• Hollow housings
• Exposed shackles or bars

These designs can be cut or pried quickly with common power tools.

The ICON uses solid cast hardened steel and attack-resistant geometry to eliminate common failure points.

No. While puck locks and padlocks may resist bolt cutters, they are not designed to protect the trailer coupler itself and often leave critical components exposed. These locks are also vulnerable to lock picking.

The ICON secures the entire coupler, preventing hitching and reducing leverage points—addressing both theft and attack resistance. The ICON also feature a highly pick resistant disc detainer lock.

Watch how The ICON compares to conventional common locks.

Most conventional/basic trailer locks can be defeated very quickly with a cordless angle grinder.

The ICON's patented design:

• Uses hardened cast steel
• Distributes material where grinders are most effective (hence the patented design geometry)
• Increases cutting time and blade wear
• Generates prolonged noise and visible sparks

This combination significantly increases the likelihood a thief abandons the attempt.

Watch how The ICON compares to other common locks and power tools.

Trailer theft doesn’t only happen in high-crime areas.

Many thefts occur:

• In driveways
• At campgrounds
• At storage facilities
• On job sites

The ICON is designed for any environment where a trailer is left unattended, whether overnight or long-term.

Each lock is designed for specific coupler styles. Use our fitment guide or scan the QR code located on the side of the product box.

If you’re unsure, text us a photo of your coupler—we’ll confirm before you buy.

We process orders quickly. Contact us as soon as possible, and we’ll do our best to accommodate changes before shipment.

If you ordered from an authorized dealer, contact them directly.

Yes. We support fleet, dealer, and commercial orders.

Contact our team for volume pricing, availability, and fulfillment options. Email sales@altorlocks.com or call our customer service team (703) 239-3152.

Orders typically are processed and shipped within 1–2 business days from our facility in Sterling, Virginia.

Orders placed on holidays will be processed on the following business day.

Yes— we offer our free standard shipping on orders over $97 within the continental U.S

For dealer, fleet or corporate orders, please contact your sales rep for shipment options.

Yes, but additional shipping charges may apply. Please contact us for a quote or see options at checkout.

Standard delivery typically takes 2–5 business days depending on your location.

Yes. Once your order ships, you’ll receive a tracking number via email.

Expedited options and carriers may be available at checkout for and additional fee.

We accept returns and exchanges within 30 days of purchase for any reason.

Contact our customer service team with your order details, and we’ll guide you through the process.

Return shipping policies may vary depending on the reason for return.

Returns that are within our 30 day window will be provided with pre-paid RMA (return merchandise authorization) shipping label.

For returns outside of our 30 day window, our customer service team will clarify options when you contact us.

The ICON® Trailer Locks are backed by a Limited Lifetime Warranty against manufacturing defects.

If you have questions, contact our customer service team.